Privacy Policy
The company complies with the Personal Information Protection Act and related laws to protect the freedom and rights of data subjects, and establishes and discloses the following personal information processing policy to safely process and protect users’ personal information.
Article 1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than the following, and if the purpose of use is changed, necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act will be implemented.
- Quotation and Inquiry Processing: Providing quotations, responding to inquiries, identity verification, responding to collaboration proposal inquiries, handling customer complaints, etc.
- Customer Service: 1:1 inquiries, responding to general and product inquiries through online channels, providing customized services and consultations, handling various questions and civil complaints, etc.
※ If personal information is additionally collected for other purposes or the purpose of use is changed, the purpose of collection/collection items/retention period of personal information will be separately notified and additional consent will be obtained. At this time, the data subject may refuse to consent, and if consent is refused, service use may be restricted. However, if you refuse to consent to the use of optional items, service use will not be restricted.
Article 2. Items of Personal Information Processed
The Company processes the following personal information items:
Purpose | Subject | Collected Items |
Product, Quotation Inquiry | Product inquiry, product data inquiry, quotation inquiry | Person in charge, company name, email, mobile phone, contact number, content, attachments, project information |
Collaboration Proposal Inquiry | Collaboration proposal inquirer | |
Handling Customer Complaints | Complainant | |
Automatically Collected Items | Website User | IP address, cookies, service usage records, access logs, etc. |
Article 3. Period of Processing and Retention of Personal Information
The Company processes and retains personal information within the period of retention and use of personal information stipulated by law or the period of retention and use of personal information agreed to by the data subject when collecting personal information.
- The processing and retention period for personal information is as follows:
– Responding to product/general inquiries: 1 year
– Handling customer civil complaints, customer counseling: 1year - However, if personal information needs to be retained according to the provisions of relevant laws, it is retained for a certain period, and the processing and retention period for personal information accordingly is as follows:
– Records concerning visits to websites (homepages, etc.): 3 months in accordance with the Protection of Communications Secrets Act.
Article 4. Provision of Personal Information to Third Parties
As a general rule, the Company does not provide users’ personal information to third parties.
However, the following cases are exceptions:
- If the user has consented in advance of provision of personal information is required by law
Article 5. Rights and Obligations of Users and Legal Representatives and Method of Exercising Them
Users may exercise the following rights related to personal information protection at any time:
- Request to access personal
- Information Request to correct errors in personal
- Information Request to delete personal
- Information Request to suspend processing of personal information
Article 6. Measures to Ensure Safety of Personal Information
The Company takes the following measures to ensure the safety of personal information:
- Administrative measures: Establishment and implementation of internal management plans, regular employee training, etc.
- Technical measures: Encryption of personal information, installation of security programs, etc.
- Physical measures: Access control to computer rooms and data storage rooms, etc.
Article 7. Procedures and Methods for Destroying Personal Information
- 1. Destruction procedure: The Company selects personal information for which a reason for destruction has occurred and destroys it without delay unless other laws require the retention of personal information.
- 2. Destruction method: Personal information recorded and stored in electronic file format is destroyed using a technical method that cannot reproduce the record, and personal information recorded and stored in paper documents is destroyed by shredding or incineration.
Article 8. Personal Information Protection Officer
The Company designates a Personal Information Protection Officer as follows to take overall responsibility for personal information processing and to handle user complaints and remedy damages related to personal information processing.
- [Jeyoung Hwan/CEO/031-488-8880]