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  • Quotation and Inquiry Processing: Providing quotations, responding to inquiries, identity verification, responding to collaboration proposal inquiries, handling customer complaints, etc.
  • Customer Service: 1:1 inquiries, responding to general and product inquiries through online channels, providing customized services and consultations, handling various questions and civil complaints, etc.
  • The processing and retention period for personal information is as follows:
    – Responding to product/general inquiries: 1 year
    – Handling customer civil complaints, customer counseling: 1year
  • However, if personal information needs to be retained according to the provisions of relevant laws, it is retained for a certain period, and the processing and retention period for personal information accordingly is as follows:
    – Records concerning visits to websites (homepages, etc.): 3 months in accordance with the Protection of Communications Secrets Act.
  • If the user has consented in advance of provision of personal information is required by law
  • Request to access personal
  • Information Request to correct errors in personal
  • Information Request to delete personal
  • Information Request to suspend processing of personal information
  • Administrative measures: Establishment and implementation of internal management plans, regular employee training, etc.
  • Technical measures: Encryption of personal information, installation of security programs, etc.
  • Physical measures: Access control to computer rooms and data storage rooms, etc.
  • 1. Destruction procedure: The Company selects personal information for which a reason for destruction has occurred and destroys it without delay unless other laws require the retention of personal information.
  • 2. Destruction method: Personal information recorded and stored in electronic file format is destroyed using a technical method that cannot reproduce the record, and personal information recorded and stored in paper documents is destroyed by shredding or incineration.
  • [Jeyoung Hwan/CEO/031-488-8880]